We are committed to protecting your privacy. This policy explains how we collect, use and protect your information.
Last updated: July 28, 2026
We collect personal information such as name, email, and location when you register or use our services. When you post a Service Need or book, we use your approximate location so nearby verified businesses can respond — never as a public profile pin. We also collect information about how you use the site to improve our services.
We use your information to provide and improve our services, send notifications, prevent fraud, and personalize your experience. We will not use your information for purposes you have not agreed to.
We may share your information with trusted partners for specific purposes, but we will never sell your personal information. Sharing occurs only when necessary.
We use industry-standard encryption in transit and access controls to protect your data from unauthorized access.
You have the right to access, correct, delete, or transfer your data at any time. You can manage privacy preferences from your account settings.
UniLify uses geographic location and search history to show relevant ads in your area. We do not sell your personal data to third parties. You can limit personalized ads from account settings. All paid content is labeled as Sponsored or Promoted.
When you book or pay through UniLify, we process your name, phone, booking details, and payment status. Card and wallet payments are handled by Paymob — full card numbers are never stored on UniLify servers.
Your profile stats (reviews, saved places, notifications) are scoped to your signed-in account only. We do not mix activity across accounts. A brand-new account starts at zero engagement.
If you upload a student or professional membership card, the file is stored under your user media folder for review only to verify eligibility for member offers. Contact support about deletion after a decision.
We use secure cookies for sign-in. If you enable Remember me, your session can persist after you close the browser. If you turn it off, the session ends when the browser closes. You can sign out anytime from settings.
You may request account deletion from Settings or by emailing support. We delete or anonymize personal profile data that is no longer needed. We may retain limited records required for payments, refunds, fraud prevention, and Egyptian legal obligations. Deletion does not erase public reviews you already published in a way that would rewrite other users history — those may remain attributed as deleted user where needed.
Refund outcomes follow the booking or subscription policy shown at purchase time. Payment processors (e.g. Paymob) receive only what is required to process the charge. UniLify staff may access transaction status for support — not your full card number.
Name, email, phone number
Approximate location to improve search
How you interact with the site
To improve user experience
We align with the principles of Egypt’s Personal Data Protection framework and apply strong safeguards when handling your data. This policy will be updated with formal controller details once the legal entity registration is complete.
To exercise any of these rights, you can contact us via email or through your account settings.
Email: support@unilifyhub.com
If you have any questions about our privacy policy, contact us and we'll help you.
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